Return Policy for San Joaquin Tractor Co.
Effective Date: April 8, 2026 | Last Updated: April 8, 2026
General Return Guidelines
- Timeframe: Returns for stocked parts are typically accepted within 30 days of the original purchase date.
- Proof of Purchase: A copy of the original invoice or receipt is required for all returns.
- Condition: Items must be in new, unused, and uninstalled condition, preferably in the original packaging.
- Non-Returnable Items: an Joaquin Tractor do not accept returns on electrical parts, gaskets, filters, or special-order items that have been opened.
Restocking Fees
Restocking fees are common for heavy machinery and specialized agricultural parts to cover handling and administrative costs:
- Special Orders: Often subject to a 15% to 20% restocking fee.
- Late Returns: Parts returned after 30 or 60 days may incur higher fees or only be eligible for in-store credit.
How to Initiate a Return
Because San Joaquin Tractor values its "customer service orientation", it is best to contact your specific location's parts manager directly before bringing an item back:
- Bakersfield Office: (661) 324-4517 or sales@sanjoaquintractor.com
- Wasco Location: (661) 758-3053 or sales@sanjoaquintractor.com